Customer Service Representative (CSR)
N. Venice, FL 34275
Good News Pest Solutions
Compensation: $13.50 – $15.00 per hour (depends on experience)
Benefits Offered: discussed at interview
Employment Type: Full-Time
Do you love providing great customer service experiences?
The Customer Service Representative (CSR) performs secretarial and general office work to assist with administrative duties. Responsibilities include, but are not limited to, answering phones, tracking information in relational databases, scheduling of work assignments, collections and billing, filing necessary contracts and paperwork, maintaining a clean office environment for clerical areas, and general office support. The Customer Service Representative frequently requires the prioritization of conflicting appointments, interaction with key industry representatives, and often requires tactful responses to complainants to assist in conflict resolution. The Customer Service Representative reports directly to the Customer Service Manager.
CSR needs to have good working knowledge of Microsoft Office. Experience in Pest Control and use of ServeSuite software is a plus.
To perform the job successfully, an individual should demonstrate the following competencies: Customer Service – Responds promptly to customer needs. Oral Communication – Listens and gets clarification. Attendance/Punctuality – Is consistently at work and on time. Dependability – Follows instructions, responds to management direction.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to stand, walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.
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1080 Enterprise Court, Ste A
North Venice, FL 34275
Call Now: (941) 412-9610
Text: (941) 412-9610
Fax: (941) 412-0080